Excellent KPI Result for Aurora RSS

12 May 2014

Aurora received another excellent KPI result from ESA for Period 2 of the ESTEC Directorates Frame Contract.

For this period Aurora was ranked in three Activity Domains as follows:

  • 1st and preferred supplier in S-AST: Advanced Studies and Technology Preparation of Future Science and Robotic Exploration Missions
  • 2nd in H-ENG: Engineering Support to Human Space Flight
  • 2nd in X-ESAC: Support to ESAC

For the quality of support provided by our team of 34 we received an overall mark of 4.31 out of 5. For compliance with the main requirements of the Statement of Work we were marked 4.78 out of 5.

Aurora, along with subcontractor LSE, are very pleased that ESA appreciates our high level of service which we strive to maintain as we highly value our customers.

Use in Aurora-ESA news ESA disclaimer - “The view expressed herein can in no way be taken to reflect the official opinion of the European Space Agency.” 

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Excellent KPI Result for Aurora